Powering Austin’s Future with Clean, Reliable Energy
Serving over 500,000 homes and businesses with sustainable electricity, energy efficiency programs, and community-driven innovation.
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Serving over 500,000 homes and businesses with sustainable electricity, energy efficiency programs, and community-driven innovation.
As a department of the City of Austin, Austin Energy is a community-owned utility providing reliable electric service to more than 500,000 customers. We are committed to sustainability, innovation, and affordability.
Our mission is to deliver safe, reliable, and affordable energy while advancing environmental stewardship and economic development in Central Texas. We lead the nation in renewable energy integration and energy efficiency programs.
100%
Carbon-Free Energy Goal by 2035
500K+
Customers Served
We offer a range of services to help Austin residents save money, stay safe, and use energy wisely.
Monitor your energy use in real time and manage your consumption with our advanced smart meter technology.
We maintain Austin’s urban forest by trimming trees near power lines to prevent outages and ensure safety.
Access rebates, energy audits, and easy savings ideas to reduce your bills and environmental impact.
Ensure safety and avoid utility damage by calling 8-1-1 before any digging project.
Our community-owned model keeps rates stable and reinvests profits back into the city’s energy future.
Get help with budget billing, payment plans, and energy-saving tips to manage high home energy costs.
We maintain over 50,000 streetlights across Austin, ensuring safe and well-lit neighborhoods.
Quickly report outages, downed lines, or suspicious activity through our 24/7 reporting system.
Austin Energy supports businesses of all sizes with energy efficiency, reliability, and sustainability programs.
Efficient, centralized cooling systems for downtown buildings reduce energy use and peak demand.
Combined Heat and Power systems increase efficiency for hospitals, campuses, and industrial facilities.
Wireless and wireline providers can apply for pole attachment permits to expand connectivity.
Generate revenue by leasing land for critical infrastructure while supporting community needs.
Register life-support equipment to receive priority attention during outages.
Receive rebates for LED lighting, HVAC upgrades, and building automation systems.
Procure solar, wind, and battery storage solutions tailored to your business needs.
Get a detailed analysis of your energy use and recommendations for cost savings.
We’re more than just a utility — we’re your partner in building a sustainable future.
Profits are reinvested into the community, not shareholder dividends.
Ranked #1 in solar per capita and leading Texas in wind integration.
Advanced grid technology and 24/7 monitoring ensure safe, uninterrupted service.
500,000+
Customers Served
1,800 MW
Solar Capacity
90%
Renewable Energy Mix
$1.2B
Reinvested in Community
Call 3-1-1 or 512-494-9400, or report online at austinenergy.com.
Yes. Smart meters emit low-level radiofrequency energy, well below federal safety limits.
Yes. Visit our Smart Meter Opt-Out page for details and fees.
Always verify contractors, avoid high-pressure sales, and contact Austin Energy before signing.
For assistance with your account, reporting outages, or general inquiries, contact us today.
Phone: 512-494-9400 or 3-1-1 (within Austin)
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