IT Sole - One Stop IT Solution | Managed IT Services & Consultancy

About Zero Technology Centre

Zero Technology Centre (ZTC), established in July 2006, is a leading outsourcing provider of managed computing and network infrastructure for IT applications. We empower SMEs and enterprises to ensure the quality and reliability of their IT systems.

As a pioneer in utility computing, ZTC leverages cutting-edge technologies such as virtualization, cloud computing, and support process automation to deliver scalable, secure, and cost-effective IT solutions.

24/7

Support Availability

650+

Engineers

Our Core Services

We deliver market-leading IT solutions tailored to your business needs — from infrastructure management to strategic consultancy.

ITSM Transform & Migrate

Seamless migration from legacy to modern ITSM systems using proven methodologies for efficient, high-quality service delivery.

Staffing as a Service

Maximize staff potential with expert resource management, cultural fit analysis, and alignment with short- and long-term goals.

IT Consultancy

Expert guidance to meet business requirements with on-time, on-budget projects and minimal operational disruption.

Our Managed IT Solutions

Comprehensive, fully managed services designed to secure, optimize, and scale your IT environment.

Remote Monitoring

Easy-to-use platform that monitors your systems 24/7, growing seamlessly with your business.

Help Desk

24/7/365 support staffed by over 650 certified engineers delivering world-class IT assistance.

Managed Antivirus

Protection against known viruses and advanced detection of emerging malware threats.

Managed Web Security

Keep employees safe and productive with secure web browsing policies and threat filtering.

Software Management

Optimize patch management to prevent cyber attacks and maintain peak system performance.

Remote Access

Perform maintenance and resolve issues remotely without interrupting your workflow.

Backup and Recovery

Fully managed, integrated backup solutions to protect your business-critical digital assets.

Mobile Device Management

Secure and manage smartphones and tablets from a single centralized platform.

Microsoft 365 / G Suite

Full lifecycle support: design, deployment, licensing, training, and end-user assistance.

Web Design Service

From simple to complex websites — we design, host, and maintain your online presence.

RMA / Warehouse Services

Replacement part storage and Return Merchandise Authorization (RMA) services for fast turnaround.

Hardware Services

We sell top-brand IT devices including HP, Lenovo, Dell, Sophos, Fortinet, D-Link, and Cisco.

Frequently Asked Questions

What is Managed IT Service?

Managed IT services involve outsourcing your IT operations to a third-party provider who proactively manages your systems, security, and support to ensure optimal performance and uptime.

Do you support businesses outside Hong Kong?

Yes, we serve clients globally with offices in Hong Kong, Beijing, and Taiwan, and 24/7 remote support available worldwide.

Can you help migrate our legacy systems?

Absolutely. Our ITSM Transform & Migrate service ensures a seamless, risk-minimized transition from legacy to modern IT systems.

What brands of hardware do you sell?

We offer a wide range of top-tier brands including HP, Lenovo, Dell, Sophos, Fortinet, D-Link, and Cisco.

How quickly can I get IT support?

Our 24/7 help desk ensures immediate response. Critical issues are prioritized with SLA-backed resolution times.

Get in Touch

Reach out to us for support, sales, or general inquiries.

Contact Information

Hong Kong:

Rm405, 4/F, Energy Plaza, No.92 Granville Road, TST East, KLN

Beijing:

First Floor, Building 6, Hua qing jia yuan, WuDaoKou Haidian Area

Taiwan:

Section 2, Dacheng Road, Dayuan District, Taoyuan City

+852 5113 2993 (Office & 24-Hour Support)

WhatsApp Welcome

Email: [email protected]

Ready to Improve Your IT?

Visit Official Website to Contact

No contact form — visit the official site for direct inquiries.

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